FAQs

A: We will take photo or video during manufacturing every two weeks to make customer clear about the order. When goods is finished,we will take more detailed photos or video for inspect. You can also come to our factory to inspect by yourself.

A: Yes, if need, we can also send our installation engineer to your factory to help you do installation and testing. And you need to provides round-trip ticket and accommodation for our engineer. The extra salary of one installation engineer is 200USD/day.

A: All material we use has material certification. Before any piece of equipment leaves CHINZ. It goes through a complete quality and assurance control inspection. This inspection assures your equipment meets all specifications and is in proper working order before it leaves our facility and arrives at your door.

A: We will send you photographs of your order being loaded into the shipping container at the factory. The shipping container will generally leave port 3-4 days.

A: We provide 1 years warranty for the machine,and most of the parts can be found in local market or you also can buy the parts from us.